Javelin Support

Implementation is efficiently carried out by skilled engineers and guarantees are provided for the Javelin, Magic and Pervasive software.

Javelin’s comprehensive support package provides complete peace of mind with support from our dedicated team of experienced engineers and free upgrades of the latest version of Javelin.

The javelin helpdesk includes direct PC to PC assistance and phone support with an experienced and knowledgeable team of engineers who understand the business and application requirements of Javelin customers.

Javelin is continually being developed in line with customer experience, advancements in best (manufacturing) practice and requirements for new areas of functionality. As part of the support package customers receive free upgrades to ensure that they benefit from the most up-to-date functionality of Javelin.

In addition to the support package, Javelin offers a number of training and programming services to ensure companies benefit from the full functionality of Javelin and maximise return on investment.

The Javelin training courses ensure that companies and their staff can fully utilise the features within the system. Training not only helps staff to understand the new system for doing their work, but also presents ways to enhance current workflow.

Javelin consultancy is able to provide an objective, unbiased perspective to address the needs of companies and offer suggestions for improvement and enhancement and to provide solutions that will deliver a fast return on investment.

Bespoke programming allows companies to further develop their investment specifically to niche requirements.

The technical team can provide data transfer from legacy systems into Javelin and help to determine accuracy and relevance.